Telemarketing is a form of direct marketing where a commercial advisor uses the telephone to communicate with potential clients. Learn more in this article.
Generally, Cloud services are made up of various centers that are resposible of processing data using a specialized and installed software for this service. Learn more here.
Often, there is constant confusion about using terms such as Call Center, Contact Center, E-contact, among others. Find out about their differences here.
Any company, whether it offers digital products or not, currently needs a server on which it can enter and manage its information. In that sense, the question arises whether a physical or cloud server is more appropriate. Find out their differences here.