Backup and Recovery
CloudOffice also eliminates the need for customers to design and implement data backup procedures as well as Disaster Recovery and Business Continuity solutions around IT infrastructure and company data. By design, the services are built in geographically redundant data centers in an Active/Active environment, meaning that if the primary site for the customer’s CloudOffice services were to go offline, the secondary site would initiate and all the users would be routed to that site. This architecture creates an additional benefit for customers with multiple locations across the country as well as for employees who travel. The service automatically routes the users to the data center that is closest to them geographically, providing the lowest latency route possible.
The CloudOffice suite also provides users with virtual desktops, also referred to as Virtual Desktop Infrastructure (VDI) or Desktop as a Service (DaaS). Until recently, this product was available primarily to mid-market through enterprise-sized busineses due to the amount of hardware, software, expertise and costs associated with the solution. Convergia’s affordable solution brings this technology to businesses of any size, enabling them to improve portability, manageability, and compatibility of desktop environments. Using virtual desktops, employees can access their desktop environments from any device, anywhere in the world with an Internet connection, thus increasing productivity and optimizing mobility.