Office

Office 2017-07-17T12:02:21+00:00

The Ultimate VDI Bundle

Convergia’s CloudOffice brings the best in technology and software applications to the SMB market. For an economical price, get your core line of business applications like; Office 2013, Exchange 2013, ShareFile, and QuickBooks. In addition, we can support almost any application and will monitor and maintain your core infrastructure: firewall, routers, switches, etc.

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White Glove Service

Convergia offers “We Care” Service for all of our clients. We’ll make sure that your transition to the cloud goes as smoothly and seamlessly as possible.

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No Capital Expense

The cloud enables a business to move from a traditional CapEx model to a manageable OpEx model. You don’t have to purchase equipment, deal with refresh cycles, or manage software updates.

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Flat Rate Pricing

Convergia’s cloud lets you scale up or down based on your company’s needs, along with a 100% predictable monthly price per user. This ensures there are no surprises at the end of the month, because every bill is predictable and consistent.

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“We Care” Service

Our 24x7x365 domestic support centers are available day or night to answer any questions that may come up. Convergia has a 75% first call close rate and we are staffed with skilled Cloud Engineers to assist you anytime.

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User Experience

The user experience is what drives the organization from innovation to support. We are here to exceed the expectations of every small to medium business owner looking to the cloud for their IT solutions.

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Key Features

  • Multi-tenant, easy to manage, and white label capable
  • Onboarding new users in a point-and-click fashion
  • Simple 3-step process (create customer, enable services, provision users)
  • Completely non-persistent desktop — one true “golden image” across user accounts
  • CloudOffice includes Microsoft Office, unlimited storage, 24x7x365 We Care Support, CloudCompliance, and CloudApps “Business Apps as a Service”
  • CloudApps allows customers to load their business mission-critical software apps to their CloudOffice environments easily and at little to no cost
  • Application store/library for quicker application packaging and provisioning
  • Integrates enterprise software package plug-ins and add-ons with full application integration

Customer Benefits

CloudOffice is application-agnostic and does not have the inherent limitations that existing server hosted virtual desktops (SHVD) may have. A fully managed CloudCompliance application meets most enterprise compliance requirements.

What makes CloudOffice different?

CloudOffice is a managed all-in-one IT solution for the SMB market. CloudOffice includes Desktop as a Service, Disaster Recovery as a Service, Infrastructure as a Service, Business Applications as a Service, 24x7x365 Support, and “We Care” service. The goal of CloudOffice was to build an unmatched experience in the SMB market at a price point not seen for a managed all-in-one IT solution. Choose from one of our hosted voice partners, bring your business applications, and we bundle everything into CloudOffice for you and Convergia will support it 24x7x365.

The New Approach to Business Applications and IT Services

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Virtual Desktop

The interface of CloudOffice runs on Convergia’s virtual desktop. Our virtual desktop is powered by the HDX protocol which delivers rich HD graphics and accelerated performance. We can package your business applications and add them to your CloudOffice. Your users will be working in an enterprise-grade environment that is controlled and monitored 24x7x365.

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Disaster Recovery

Unlike many competitive products, CloudOffice was built on a multi-tenanted Geo Load Balanced Active/Active architecture. This unique design offers so many benefits to its end users but most important, it means that our customers’ virtual environments are built redundantly upon one another, creating the ultimate design in Disaster Recovery and Business Continuity.

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Infrastructure as a Service

Convergia’s CloudOffice solution replaces a physical IT infrastructure by moving all the customer’s applications to the Cloud. This eliminates the need for the client’s IT team to maintain and support the physical hardware. CloudOffice is fully backed by Active Directory architecture to simplify the deployment of user accounts.

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Hosted Microsoft Exchange

Hosted Exchange within CloudOffice enables you to communicate using business-grade email while eliminating the need to upgrade and maintain a physical Exchange server. Archiving and encryption services are available for compliance and security purposes. Tailor your solutions based on your unique needs and ensure that your communications are always available.

How big is your business?

No matter what size your business is, CloudOffice is right for you. CloudOffice has a 100% Service Level Agreement, is built on enterprise-class infrastructure, and was designed to be the most advanced user friendly cloud service in the world.

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The All-In-One Solution

Convergia’s CloudOffice replaces a customer’s physical IT infrastructure by moving all of their applications to the Cloud. This eliminates the need for the client’s IT team to maintain and support the physical hardware. This will also minimize the workload on the customer’s finance department in regard to the procurement of IT hardware and associated maintenance contracts.

Bring Your Own Device

Employees are more comfortable with a personal device and become expert using it, thus making them more productive. Personal devices tend to be more cutting-edge, so the enterprise benefits from the latest features, and users often upgrade to the latest hardware more frequently, without the organization incurring the expense.

CloudOffice versus Microsoft Workspaces and Office 365 Amazon Web Services CloudOffice versus Microsoft Workspaces and Office 365 Microsoft-Office-365-Logo-Vector CloudOffice versus Microsoft Workspaces and Office 365 CloudOffice LARGE
CLOUDOFFICE, THE MOST ADVANCED ALL-IN-ONE IT SOLUTION
VIRTUAL DESKTOP VIA CITRIX RECEIVER

xAWS Platform

xAccess only
Office 365 data

check
Access data on any device anywhere in the world
VIRTUAL SERVER

xNone

xNone check
Full server virtualization with on-demand capacity.
DISASTER RECOVERY

xNo DR Plan

xNo DR Plan check
Convergia offers the best RTO and RPO in the industry
NON-PERSISTENT DESKTOP
IMAGE
xPersistent Image x check
Non-persistent desktop allows for better management and control
GEO LOAD BALANCED
ACTIVE/ACTIVE ENVIRONMENT
x
Data resides in only your
selected data center
x check
Provides the best Disaster Recovery and Business Continuity
VIRTUALIZE ADDITIONAL
APPLICATIONS
x
Must install
additional apps on your own
xLimited to
Microsoft Office Products
check
Convergia can virtualize and implement 97% of business applications
SLA UPTIME GUARANTEE x
Hours of unplanned downtime (99.9% uptime SLA)
x
Hours of unplanned downtime (99.9% uptime SLA)
check
100% uptime SLA guarantee
DOCUMENT STORAGE/
SHARED DRIVE
check50 GB of Storage check25 GB of Storage check50 GB of Storage
STANDARD OFFERING
MICROSOFT OFFICE x check check
EXCHANGE x check50 GB of Storage check50 GB of Storage
ADOBE READER check x check
INTERNET EXPLORER check x check
ADOBE FLASH check x check
MICROSOFT VISIO x x check
ADOBE XI x x check
WINDOWS 7 x x check
ADD ONS
MICROSOFT OFFICE PRO check x check
EASE OF ADMINISTRATION
SUPPORT check xLimited phone support checkFree 24x7x365 phone support with 60% first-time close rate
DATA LOCATION & PRIVACY xChoose East or West U.S. xYour data may be stored overseas checkChoose any Convergia data center, your data will never leave the USA
MIGRATION xMigration is done on your own xNo migration services checkFull migration performed by our CloudIntelligence team
DEVICE LIMITATIONS xDesktop, Laptop and Tablet Only – Not smartphone compatible xLimited number of devices checkUnlimited devices
MANAGEMENT xYour IT staff is required to manage your WorkSpaces Desktop xYour IT staff is required to
manage Office 365
checkConvergia manages
CloudOffice for you
COMPLIANCE ARCHIVING xNone xArchiving service only claims HIPAA BAA compliance checkEmail Archiving is compliant with HIPAA, FRCP, SEC, GLBA, FERPA, HITECH & SOX
PLATFORM FLEXIBILITY N/A x check
EASE OF REMOVING USERS checkControl panel xRemoving an Office 365 license requires calling Microsoft support checkEasily add and remove licenses using your control panel
INTEGRATED CLOUD SERVER check xMicrosoft’s cloud server platforms are not integrated checkOffers integrated CloudServer
ANTI-SPAN AND MALWARE xOnly with “PLUS” Option check checkStandard
ACTIVE DIRECTORY INTEGRATION check checkNot offered in Small Business plan check
SINGLE SIGN-ON check checkDeployment does require separate Microsoft and Office 365 IDs check
ZERO CLIENT/THIN CLIENT
COMPATIBILITY
x x check

Are You Ready for CloudOffice?

Convergia’s CloudOffice product replaces a client’s physical IT infrastructure by moving all the customer’s applications to the Cloud. This eliminates the need for the client’s IT team to maintain and support the physical hardware. This will also minimize the workload on the customer’s finance department regarding the procurement of IT hardware and associated maintenance contracts.

CloudOffice is application-agnostic and does not have the inherent limitations that existing server hosted virtual desktops (SHVD) may have. A fully managed CloudCompliance application meets most enterprise compliance requirements.

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cloudservices-tech-specs
cloudservices-faq

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contact-us

Server

Mail

Backup

Desktop

Cloud Services

Recovery

What is Cloud Office?

Convergia’s CloudOffice affordably brings the best in technology and software applications to the SMB market, including core business applications such as Office 2013, Exchange 2013, ShareFile, and QuickBooks.

Convergia’s Cloud Office lets you scale up or down based on your company’s needs, along with a 100% predictable monthly price per user. This ensures there are no surprises at the end of the month, because every bill is predictable and consistent.

Our 24x7x365 domestic support centers are available day or night to answer any questions that may come up. Convergia has a 75% first call close rate and we are staffed with skilled Cloud Engineers to assist you anytime.

In summary, CloudOffice is a managed all-in-one IT solution for the SMB market. Cloud Office includes Desktop as a Service, Disaster Recovery as a Service, Infrastructure as a Service, Business Applications as a Service, and 24x7x365 Support.