Unified Communications (UC) is a combination of processes and tools that streamline your company’s telephone services, email, conferencing systems (audio, web video), instant messaging, and more, in order to improve your workforce communication both internally and externally. To keep up with the pace of today’s marketplace, your business needs to be mobile, adaptable and fluid – and so do your communication tools.
With Avaya IP Office, your company and its employees will be able to communicate easily, efficiently and effectively - - among each other and with customers. Response time will be faster than ever before possible. Information can be shared anytime, anywhere, via any device.
Unified Communications through Avaya’s IP Office connects everyone
Unified Communications through Avaya’s IP Office connects everyone— your people, your customers, your business partners. With Avaya, you have a comprehensive, scalable solution that makes it all work easily and seamlessly. For all your telephony needs, from video to mobility, call center applications to networking, Avaya’s IP Office equips your business to do more while spending less.
Avaya Software Applications, Five IP Office Editions available through Convergia, based in Montreal, Quebec and Toronto, Ontario
Every IP Office Edition adds to the existing features of the prior Edition. This is a cost-effective way to build on to what you already have, in order to upgrade whenever needed.
- IP Office Basic Edition
- IP Office Essential Edition
- IP Office Preferred Edition
- IP Office Server Edition
- IP Office Advanced Edition
Avaya Communication Manager available through Convergia, based in Montreal, Quebec and Toronto, Ontario
Avaya delivers intelligent communications through its highly reliable Communication Manager software. Communication Manager effectively scales anywhere from under 100 users up to 36,000 users on a single system and to more than one million users on a single network. Communication Manager, is the flagship IP Telephony software platform.
Avaya IP Office Expansion Modules available through Convergia, based in Montreal, Quebec and Toronto, Ontario
- IP Office External Expansion Modules
- IP500 and IP500 V2 Base Cards
- Supports a range of IP400 trunk cards
- IP500 and IP500 V2 Trunk Daughter Cards
Avaya Partner ACS Expansion Modules available through Convergia, based in Montreal, Quebec and Toronto, Ontario
- Partner 308EC Expansion Module
- Partner 400EC Module
- Avaya Partner 012 ETR Module
- Avaya Partner ACS 2 Slot Carrier
- Avaya Partner ACS 5 Slot Carrier
Avaya IP Office Contact Store Integrated Call Recording available through Convergia, based in Montreal, Quebec and Toronto, Ontario
The Avaya IP Office ContactStore can enhance the standard Call Recording capabilities of IP Office and Voicemail Pro . The ContactStore saves and catalogs recordings, making them easily accessible for later retrieval.
Avaya IP Office Video Conferencing Software available through Convergia, based in Montreal, Quebec and Toronto, Ontario
The Softphone is a full feature telephony client which supports standard telephony features on a PC running supported Microsoft operating systems (including Windows 7). Support of several audio options, including wireless headsets, provides additional flexibility.
SCOPIA Desktop Video Conferencing available through Convergia, based in Montreal, Quebec and Toronto, Ontario
SCOPIA Desktop extends a room system video application to PC and Mac users for voice, video and data collaboration. SCOPIA Desktop is a basic web browser plug-in which is centrally managed, distributed and deployed without complex licensing fees or complicated installation. Using SCOPIA Desktop, you can create virtual conference rooms connecting to and from anywhere, and invite other desktop or mobile users and room systems.