Unified Communications (UC) is a combination of processes and tools that streamline your business’s telephone services, email, conferencing systems (audio, web video), instant messaging, and more, in order to improve your business communication both internally and externally. To keep up with the pace of today’s marketplace, your business needs to be mobile, adaptable and fluid – and so do your phone systems and communication tools.
With Avaya IP Office from Canada-based business phone provider Convergia in Montreal, Quebec, your company and its employees will be able to communicate easily, efficiently and effectively - - among each other and with customers – using the best business phone solutions available today. Response time will be faster than ever before possible. Information can be shared anytime, anywhere, via any kind of phone or device.
Unified Communications through Avaya’s IP Office connects everyone
Unified Communications through Avaya’s IP Office connects everyone— your people, your customers, your business partners. With Avaya telephone systems, you have a comprehensive, scalable phone solution that makes it all work easily and seamlessly. For all your telephony needs, from video to business phone mobility, call center applications to networking, Avaya’s IP Office equips your business to do more while spending less on your business phone system.
Avaya Software Applications, Five IP Office Editions available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
Every Avaya IP Office Edition adds to the existing features of the prior Edition. This is a cost-effective way to build onto the Avaya telephone system you already have, in order to upgrade your business phone system whenever needed.
- IP Office Basic Edition
- IP Office Essential Edition
- IP Office Preferred Edition
- IP Office Server Edition
- IP Office Advanced Edition
Avaya Communication Manager available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
Avaya delivers intelligent communications and business phone solutions through its highly reliable Communication Manager software. Communication Manager effectively scales anywhere from under 100 users up to 36,000 users on a single system and to more than one million users on a single network. Communication Manager, is the flagship IP Telephony software platform.
Avaya IP Office Expansion Modules available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
- IP Office External Expansion Modules
- IP500 and IP500 V2 Base Cards
- Supports a range of IP400 trunk cards
- IP500 and IP500 V2 Trunk Daughter Cards
Avaya Partner ACS Expansion Modules available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
- Partner 308EC Expansion Module
- Partner 400EC Module
- Avaya Partner 012 ETR Module
- Avaya Partner ACS 2 Slot Carrier
- Avaya Partner ACS 5 Slot Carrier
Avaya IP Office Contact Store Integrated Call Recording available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
The Avaya IP Office ContactStore can enhance the standard Call Recording capabilities of IP Office and Voicemail Pro. The ContactStore saves and catalogs business phone recordings, making them easily accessible for later retrieval.
Avaya IP Office Video Conferencing Software available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
The Softphone is a full feature telephony client which supports standard telephony features on a PC running supported Microsoft operating systems (including Windows 7). Support of several business phone audio options, including wireless headsets, provides additional flexibility for your office phone system.
SCOPIA Desktop Video Conferencing available through Convergia, based in Montreal, Quebec and Toronto, Ontario, Canada
SCOPIA Desktop extends a room system video application to PC and Mac users for voice, video and data collaboration. SCOPIA Desktop is a basic web browser plug-in which is centrally managed, distributed and deployed without complex licensing fees or complicated installation. Using SCOPIA Desktop, you can create virtual conference rooms connecting to and from anywhere, and invite other desktop or mobile users and room systems.